In today’s digitally connected global environment, many organizations opt to operate virtually with a remote or partially remote workforce. This certificate program is designed to improve your ability to effectively manage a remote or virtual team. Through the five courses, you will examine the unique opportunities and challenges that come with remote work and explore strategies to enhance your ability to lead your team to success.
You will begin the program by exploring strategies for establishing trust, engagement, and commitment: key cultural elements that can help teams meet their goals and can prevent remedial action. Then, you will examine methods for encouraging constructive conflict, building accountability, and fostering effective decision-making in a culture where employees are not together in a physical location. By the end of the program, you will be prepared to successfully lead multicultural virtual teams and manage common challenges that can arise in a remote environment.